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Shipping and Return Policy

TheLucky7s 100% Satisfaction Guarantee

 

Your satisfaction is our top priority. We stand behind our products with a 100% satisfaction guarantee. 

 

Shipping Policy: All orders placed and paid before 2pm CT (pending extenuating circumstances) will ship same day. Any orders placed after 2p, CT we will make every effort to ship same day. All orders will ship in a maximum of 3 days after the order is paid for. 

 

Return Policy: To be eligible for a refund, you must contact us within 14 Days After Your Product Is "Marked As Delivered" by The Shipping Company.

Refund/Return Process:

TheLucky7s 100% Satisfaction Guarantee

 

Your satisfaction is our top priority. We stand behind our products with a 100% satisfaction guarantee. 

 

Return Policy: 14 Days After Product Is "Marked As Delivered" by The Shipping Company.

 

To be eligible for a refund:

 

 Trial Period: You may try a small portion of the product; For tablets, this generally means 2-3 tablets. For powders, this generally means approximately 100mg. 

 Return Window: Please contact us within 10 days of receiving your order if you are not satisfied. 

 Return Condition: The returned product must contain at least 85% of the original quantity.

 Returns at Our Discretion: TheLucky7s reserves the right to refuse returns at our discretion.

 

*Refund Process:*

 

1. *Contact Us: Email us at [lucky7s@gmail.com] to initiate the return process. 

2. Return Shipping: You are responsible for the initial return shipping costs.

3. Refund Issuance: Upon receiving the returned product and verifying its condition, we will issue a full refund to your original payment method or provide store credit at your preference. We will also reimburse your initial return shipping costs.

 

*Note:*

 

  

 [This policy may not apply to sale items, opened or used items beyond the trial period or quantity requirements]

 

*Disclaimer:*

 

This policy is subject to change without prior notice. Please refer to this page for the most up-to-date information

The below are our prohibited shipping states and countries: 

     • State of Alabama
     • State of Arkansas
     • State of Indiana
     • State of Rhode Island
     • State of Vermont
     • State of Wisconsin Municipalities
     • City of San Diego, California
     • City of Oceanside, California
     • City of Denver, Colorado
     • Sarasota County, Florida
     • Jerseyville, Illinois

FDA DISCLAIMER:

These statements and products presented on this website have not been evaluated by the Food and Drug Administration FDA. The products mentioned on this website are not intended to diagnose, prevent, treat or cure any diseases or health conditions. Therefore any information on this website is presented solely as the opinions of their respective writers who do not claim in any way shape or form to be medical professionals or doctors providing medical advice. Lucky7s and its owners or employees and affiliates cannot be held responsible for, and will not be liable for the inaccuracy or application of any information whatsoever herein provided. We strongly encourage talking to medical professional before use of any kratom products. By purchasing our products you agree that you are aware and in compliance with your local county, state, or federal regulations. Must be 21 years or older to purchase Kratom. The US FDA has not approved kratom as a dietary supplement. We do not ship to the following states, cities and counties in the US where Kratom is banned: Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin, Sarasota County, FL, San Diego, CA, Jerseyville, IL, and Oceanside, CA

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